Continental Adventure

Continental Adventure Resort in Livno rents out several separate properties and sells guided tours and activities alongside them. That combination is exactly where standard booking tools stop being useful: they are built for rooms, not for a mixed inventory of units, tours and activities sold both to individual guests and to companies.

Before the platform, availability, corporate enquiries, payments and the financial picture each lived somewhere else, and keeping them in agreement was a daily manual job.

Apparo built a single system that runs the whole operation, and it is in full production use.

What We Built

One Inventory: Units, Tours and Activities

Every rentable property and every bookable tour and activity is managed in the same system, with availability and pricing in one place instead of split between a calendar, a price list and somebody's memory.

Booking.com Integration

Reservations arriving through Booking.com land in the same calendar as direct ones. Availability is one truth rather than two that have to be reconciled, which is where double bookings come from.

Offers for Companies and Direct Enquiries

Not every booking starts on the website. The team creates offers for companies and for guests who enquire directly, sends them straight from the system, and the recipient can pay the offer directly. No separate invoice, no chasing a payment link, and no re-entering the booking once the offer is accepted.

Bank Integrated Payments

Payment is integrated with the bank, so a completed payment updates both the reservation and the financial record without anyone retyping it.

Financial Overview

A clear view of all payments and of the current financial position, drawn from the bookings and offers themselves rather than compiled separately at the end of the month.

Access for the Whole Team

Every employee works in the system with their own access, so reception, the tour side and management are all looking at the same state of the resort at the same time.

Results

The Outcome

The resort runs its day to day operations entirely inside the platform. Work that used to be spread across a calendar, an inbox and a spreadsheet now happens in one place, and the processes that used to depend on somebody remembering to do them now run on their own.